Prime Animal Health is a leading provider of veterinary medicines across Australia and New Zealand, committed to upholding the highest quality and compliance standards in production and distribution. Its innovative and proactive approach to animal health solutions helps producers to boost productivity, reduce costs, and enhance animal welfare.
Their Melbourne warehouse plays a pivotal role in maintaining these standards. Safer Storage Systems recently worked closely with Prime to develop a custom storage solution to address specific operational needs within their existing racking.
Key Considerations:
To meet regulatory requirements for the storage of medicines not yet released for sale, the Prime team required a secure, lockable quarantine area within their existing pallet racking system.
The storage solution would need to consider:
- Security: The quarantine area had to be fully lockable and isolated to prevent accidental picking and mixing with general inventory.
- Design Integration: The solution needed to integrate seamlessly into the existing racking system without protruding or obstructing access to adjacent storage bays.
- Compliance: It was essential that the design met stringent regulatory requirements without impacting operational efficiency.
Custom-engineered Solution:
With the racking already in place, an off-the-shelf gate simply wasn’t an option. Leveraging our in-house design expertise and local manufacturing capabilities, we collaborated closely with Shannon Lyons, General Manager at Prime Animal Health to develop a tailored, fully compliant quarantine storage solution.
The custom-engineered solution features:
- Tailored Design: Utilising in-house design expertise and local manufacturing, a custom lockable gate was engineered to fit precisely within the pallet racking, which had been installed by another provider.
- Enclosed Mesh Sides: The solution features enclosed mesh sides, ensuring that the quarantine area is secure and durable.
- Local Manufacture: The solution is 100% Australian-made, underscoring a commitment to quality and regulatory compliance.
With this tailored quarantine storage solution, Prime Animal Health is now equipped to meet industry compliance requirements while maintaining efficiency in their storage operations.
Beyond just providing racking, Safer Storage Systems takes a holistic approach to warehouse design, ensuring every component—from pallet racking to access solutions—is optimised for safety, workflow, and compliance.
“We had very specific requirements that an off-the-shelf solution simply couldn’t meet. The team at Safer Storage Systems took the time to truly understand our needs, working closely with us to design and engineer a custom lockable gate that seamlessly integrates with our existing storage system.
From the initial consultation to installation, the SSS team’s problem-solving approach and commitment to quality were evident at every stage. They not only provided a locally manufactured solution that met our compliance requirements but also ensured it didn’t impact our operational efficiency.
Their customer service and expertise made the process effortless, and we now have a secure, functional, and fully compliant quarantine area that gives us complete confidence in our inventory management. We highly recommend Safer Storage Systems for their smart solutions, local manufacturing and outstanding service.”
— Shannon Lyons, General Manager, Prime Animal Health
JONATHAN ISKANDER
Pallet Racking Solutions
Jonathan is passionate about optimising space and streamlining operations with tailored pallet racking solutions to help businesses run more efficiently. Contact Jonathan here or click below to connect with him on Linkedin.


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